Edit a schedule template
Overview
This flow describes how to change a schedule template in Care. Use it when the availability of a resource changes. See Schedule & Availability.
Pre-requisites
- The schedule template is created in Care.
- You can open the schedule of the resource.
- You have the permissions listed below.
Permissions
| Permission | Access |
|---|---|
| Can Create on Schedule | Lets you change a schedule template. |
| Can list schedule on Object | Lets you see the schedules of the resource. |
Steps
1. Open the schedule of the resource
Open the facility. Go to the scheduling section and select the resource. See View schedule templates.
2. Open the template
Find the template that you want to change. Select the edit action on that template. Care opens the Edit Schedule Template panel with the current values.
3. Change the details
Change the values that you want. The same rules apply as at creation:
- The Valid From date must not be later than the Valid Till date.
- The start time of a session must be earlier than its end time.
- Sessions must not overlap.
- For an appointment slot, the length of the session must be a multiple of the slot size in minutes.
4. Save the changes
Save the template. Care shows the message "Schedule template updated successfully".
Expected Outcome
- The template shows the new values.
- Care creates bookable slots from the changed sessions.
Related
Concepts:
Flows: