Skip to main content
Version: 3.1

View an invoice

Overview

This flow describes how to open an invoice in Care and read its details. You can also print a copy of the invoice.

Pre-requisites

  • Someone created the invoice at your facility.
  • You are a member of the facility that holds the invoice.
  • If the invoice is locked, you have the permission to manage locked invoices. Without it, Care hides the totals of the invoice.
  • You have the permissions listed below.

Permissions

PermissionAccess
Can Read InvoiceLets you open an invoice and read its details. Facility Admin, Administrator, Admin, Staff, Doctor, Nurse, Volunteer, and Pharmacist have this permission.
Can Manage Locked InvoiceLets you read the full detail of a locked invoice, with its totals. Facility Admin and Admin have this permission.

Steps

1. Open the invoice

Use one of these entry points:

  • Go to the facility. Select Billing. Select Invoices. Select the invoice from the list.
  • Open the account. Select the Invoices tab. Select the invoice from the list.
  • Scan the QR code of the invoice.

2. Read the invoice details

The invoice page shows the following information:

SectionWhat it shows
Patient and account summaryThe patient and the account of the invoice.
TotalsThe total amounts of the invoice.
Line itemsThe charge items that the invoice includes.
StatusThe current status of the invoice.

Note: If the invoice is locked and you do not have the permission to manage locked invoices, Care hides the totals.

3. Print the invoice

Select Print Invoice. Care produces a printable copy of the invoice.

Note: The invoice page supports keyboard shortcuts. Press p to print the invoice. Press s to go to the source. Press v to view the invoice.

Expected Outcome

  • You see the patient and account summary, the totals, the line items, and the status of the invoice.
  • You have a printable copy of the invoice when you select Print Invoice.

Concepts:

Flows: