View an invoice
Overview
This flow describes how to open an invoice in Care and read its details. You can also print a copy of the invoice.
Pre-requisites
- Someone created the invoice at your facility.
- You are a member of the facility that holds the invoice.
- If the invoice is locked, you have the permission to manage locked invoices. Without it, Care hides the totals of the invoice.
- You have the permissions listed below.
Permissions
| Permission | Access |
|---|---|
| Can Read Invoice | Lets you open an invoice and read its details. Facility Admin, Administrator, Admin, Staff, Doctor, Nurse, Volunteer, and Pharmacist have this permission. |
| Can Manage Locked Invoice | Lets you read the full detail of a locked invoice, with its totals. Facility Admin and Admin have this permission. |
Steps
1. Open the invoice
Use one of these entry points:
- Go to the facility. Select Billing. Select Invoices. Select the invoice from the list.
- Open the account. Select the Invoices tab. Select the invoice from the list.
- Scan the QR code of the invoice.
2. Read the invoice details
The invoice page shows the following information:
| Section | What it shows |
|---|---|
| Patient and account summary | The patient and the account of the invoice. |
| Totals | The total amounts of the invoice. |
| Line items | The charge items that the invoice includes. |
| Status | The current status of the invoice. |
Note: If the invoice is locked and you do not have the permission to manage locked invoices, Care hides the totals.
3. Print the invoice
Select Print Invoice. Care produces a printable copy of the invoice.
Note: The invoice page supports keyboard shortcuts. Press p to print the invoice. Press s to go to the source. Press v to view the invoice.
Expected Outcome
- You see the patient and account summary, the totals, the line items, and the status of the invoice.
- You have a printable copy of the invoice when you select Print Invoice.
Related
Concepts:
Flows: