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Version: 3.1

Clinical - Files

Definition​

A file in Care is an attachment that you upload and link to another record. You can attach a file to a Patient, an Encounter, a Consent, a Diagnostic Report, or a Service Request. Files keep scans, photos, recordings, and documents together with the record they belong to. Care shows the attachments in a Files tab on the Patient page and on the Encounter page.

Note: Care stores files as generic attachments. This module has no formal FHIR R5 resource mapping in Care.

Key Attributes​

ComponentsWhat it captures
File NameThe name that Care shows for the attachment. You can change this name.
Attached toThe record that the file belongs to: a Patient, an Encounter, a Consent, a Diagnostic Report, or a Service Request.
CategoryAn internal classification of the file.
Upload statusWhether the upload of the file is complete.
ArchivedWhether you removed the file from active use. Care shows this only after the upload is complete.

Category​

Category is an internal classification. You cannot select a category when you add a file. Most category values have no visible label in the Care screens today.

How you add a file​

You can add a file in three ways:

  • Choose a file from your device.
  • Capture a photo with the camera.
  • Record audio in the browser.

The maximum size of one file is 100 MB. Care accepts common image, video, and audio types. Care also accepts text documents, office documents, and PDF files.

How you open a file​

Care shows a preview in the browser for images, PDF files, video files, and HTML files. For an audio file, Care shows a separate playback control. Care shows no preview for other file types. To open a file of another type, download it.

What you can do with a file​

You can rename a file, archive a file, or download a file. To archive a file, you must give a reason. You cannot undo an archive action. Care has no permanent delete action. Archiving is the only way to remove a file from active use.

Permissions​

ActionPermission
View a fileThe same permission that lets you view clinical data for the Patient or the Encounter.
Upload, rename, or archive a fileThe same permission that lets you write to the Patient or the Encounter.

For a file that belongs to an Encounter, the Encounter must not be inactive. If the Encounter is inactive, you cannot upload, rename, or archive its files.