Remove a schedule exception
Overview
This flow describes how to remove a period of unavailability from a resource in Care. Use it when the resource becomes available again. See Schedule Exception.
Pre-requisites
- The schedule exception is created in Care.
- You can open the schedule of the resource.
- You have the permissions listed below.
Permissions
| Permission | Access |
|---|---|
| Can Create on Schedule | Lets you remove a schedule exception. |
| Can list schedule on Object | Lets you see the exceptions of the resource. |
Steps
1. Open the schedule of the resource
Open the facility. Go to the scheduling section and select the resource. See View schedule exceptions.
2. Start the removal
Find the exception that you want to remove. Select Remove on that exception.
3. Confirm the removal
Care asks "Are you sure?" and shows a warning. Select Delete to confirm.
Care shows a message that the exception is deleted.
Expected Outcome
- The exception no longer appears in the list of schedule exceptions.
- Care offers slots again for the period, if a schedule covers it.
Related
Concepts:
Flows: