View or preview a file
Overview
This flow describes how to find a file in the Files tab and open its preview in Care. Some file types open a preview. Other file types need a download.
Pre-requisites
- The file is uploaded to the patient or the encounter that you work with.
- If you look for an archived file, set the filter to Archived.
- You have the permissions listed below.
Permissions
| Permission | Access |
|---|---|
| The permission to view clinical data for the patient or the encounter that the file belongs to | Lets you list, preview, and open the files of that patient or encounter. |
Steps
1. Open the Files tab
Open the patient or the encounter that holds the file. Select the Files tab. On a large screen, Care shows the files in a table. The table has these columns.
| Column | What it shows |
|---|---|
| File Name | The name of the file |
| File Type | The type of the file |
| Date | The date of the file |
| Shared By | The person who uploaded the file |
| Actions menu | The actions that you can do on the file |
On a small screen, Care shows each file as a card.
2. Filter the list
Use the filter to select Active files or Archived files. Care shows only the files that match the filter.
3. Open the preview
Find the file in the list. Open the actions menu for the file. Select View. Care opens the preview of the file.
Note: Care shows the View option only for a file that it can preview.
4. Work with the preview
The controls in the preview depend on the type of the file.
| File type | What you can do |
|---|---|
| Image | Pinch, zoom, and pan the image |
| Read the file in the preview. Select Print, or select Open in browser | |
| Video | Play the video in the preview |
| HTML | Read the page in a sandboxed frame |
Note: A .mov video does not play in a browser other than Safari. For a .mov video, Care offers a download instead.
For an audio file, Care shows a Play button. Select Play. Care opens the audio player.
5. Step to another file
If the patient or the encounter has more than one file, you can step through the files in the preview. Press the Left arrow key for the previous file. Press the Right arrow key for the next file.
6. Open a file that has no preview
Care cannot preview some file types, for example a Word document or an Excel document. For these files, Care shows a message that it cannot preview the file. Download the file, then open it on your device.
Expected Outcome
- Care shows the content of the file in the preview.
- You step between the files of the patient or the encounter with the arrow keys.
- For a file that has no preview, Care tells you to download the file.
Related
Concepts:
Flows: