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Version: 3.1

Download a file

Overview​

This flow describes how to download a file from Care to your device.

Pre-requisites​

  • The file is uploaded to the patient or the encounter that you work with.
  • You have the permissions listed below.

Permissions​

PermissionAccess
The permission to view clinical data for the patient or the encounter that the file belongs toLets you view and download the file.

Note: Download is available to every user who can view the file. Unlike Rename and Archive, download does not need write access to the patient or the encounter.

Steps​

1. Open the file action menu​

Find the file in the Files tab. Click the ... menu for the file.

2. Select Download​

Select Download. Care fetches the file. Care saves the file to your device.

3. Follow the progress messages​

Care shows a message when the download starts. Care shows a second message when the download completes. If the download does not succeed, Care shows a failure message.

Expected Outcome​

  • Care saves the file to your device.
  • Care shows a download completed message.

Concepts:

Flows: