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Version: 3.1

Mark a symptom or diagnosis as entered in error

Overview​

This flow describes how to retract a symptom or a diagnosis that you recorded by mistake. Care stores each of them as a condition. Care never deletes a saved clinical record. Care keeps the record and sets its Verification to Entered in Error, so the clinical history stays complete.

Pre-requisites​

  • You or a colleague recorded the symptom or the diagnosis on the encounter.
  • The encounter is the patient's active encounter.
  • The encounter status is not Completed, Cancelled, Discontinued, or Entered in Error.
  • You have the permissions listed below.

Permissions​

PermissionAccess
Can view clinical data about patientsView the symptoms and the diagnoses of the patient.
Can Read encounter related clinical dataView the symptoms and the diagnoses of the encounter.
Update Encounter related clinical dataSet the Verification of a symptom or a diagnosis to Entered in Error.

Steps​

1. Open the symptom screen or the diagnosis screen​

Start from the Overview tab of the encounter.

  • For a symptom, select the edit (pencil) icon in the Symptoms section. You can also press the keyboard shortcut s.
  • For a diagnosis, select the edit (pencil) icon in the Diagnoses section. You can also press the keyboard shortcut d.

2. Find the row to retract​

Find the row of the symptom or the diagnosis that you want to retract.

3. Open the more-options menu​

Select the more-options (⋮) menu of the row.

4. Select the remove action​

Select the remove action. For a symptom, the action reads Remove Symptom.

What happens next depends on the record:

  • If you did not submit the record yet, Care removes the row from the list. Care keeps no record of it.
  • If the record is already saved, Care sets its Verification to Entered in Error. The row stays in the list with that label.

Note: After Care sets the Verification of a saved record to Entered in Error, the remove action is unavailable. The tooltip of the action reads "Already marked as error".

5. Submit the change​

Select Submit.

Expected Outcome​

  • Care shows the confirmation "Questionnaire submitted successfully".
  • The record keeps the Verification value Entered in Error.
  • Care leaves the records with the Verification value Entered in Error out of the Past Symptoms list and the Past Diagnoses list. You do not carry them into a later encounter.
  • To record the correct information, add a new symptom or a new diagnosis.

Note: The Entered in Error value does not show in the Verification list of a normal record. You set this value only with the remove action.

Concepts:

Flows: